Privacy Policy

What this policy covers

This policy explains how Medora Health Care handles information you choose to share with us through this website, by telephone or by WhatsApp.

Information we receive

We only receive information that you send us yourself — for example your name, phone number, email address and a description of the care you are enquiring about.

The forms on this website do not transmit your details to a server or store them on this site. When you submit the Request Home Care form, your browser assembles the information into a message that you then choose to send to us through WhatsApp.

How we use it

We use the details you send to respond to your enquiry and to discuss suitable care arrangements with you. We do not sell your information, and we do not share it with third parties for marketing.

Messaging services

If you contact us through WhatsApp, your message is carried by WhatsApp and is subject to their own terms and privacy practices, which are outside our control.

Cookies and analytics

This website does not use advertising cookies or third-party tracking. Your language preference is stored locally in your own browser so the site can open in the language you last chose. You can clear it at any time through your browser settings.

Retention and your choices

We keep enquiry details only for as long as needed to respond to you and to manage any care arrangement that follows.

If you would like us to update or delete the details you have sent us, contact us on 5550 4644 and we will action your request.

Contact

For any question about this policy, call or message 5550 4644.